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1. Introduction
LX Hausys Europe’s Privacy Notice describes how we collect, use, and share your personal data. As the data controller, We determine the purposes and the means of processing your personal data in accordance with the applicable laws and regulations, specifically the EU General Data Protection Regulation 2016/679 (“GDPR”). We ensure to take all necessary measures to protect the privacy of your personal information as set forth under this Privacy Notice. Please be advised that this Privacy Notice does not apply to any information that is collected in any off-line settings or to information that is posted or provided by third parties.
2. Collection of Personal Data
1. Personal information items to be collected

Personal information items to be collected by us are as follows:

  • Information provided by the users
    • - Contact Us Service : Name, Company Name, E-mail, Postal/Zip code, Country, Phone Number
    • - Newsletter Service : E-mail
  • Information collected while the users use services
    Besides of information directly provided by the users, We may collect information in the course that the users use the service provided by us.
    • Log information : Device information, log data, use time, search word input by users, internet protocol address
2. Method of collection

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online newsletter services
  • Voluntarily complete a Contact Us form
  • Use or view our website via your browser's cookies
3. Use and Storage of Personal Data
1. Purpose of personal information use

- We use the collected information of users for the following purposes:

  • Making notice of function of company sites or applications or matters on policy change
  • To provide information on our products and services
  • To deliver products samples or services upon your request
  • To complete a transaction or service requested by you
  • To fulfil a warranty or repair request you have submitted
  • To contact you in response to inquiry forms such as Contact Us, Request for Newsletter or other inquiries
  • as well as for any operational purpose, corporate management, public relations or safeguarding security measures based on our legitimate interests.
2. Retention of personal information

We will only store your Personal Data for as long as it is required:

  • Until you object against such use by us, if our use of your Personal Data is based on our legitimate business interest as further stated in this Privacy Statement;
  • Until you revoke your consent granted in this Privacy Statement, if We are processing your Personal Data based on your consent
- We will also retain your Personal Data for additional periods if it is required by mandatory law to retain your Personal Data longer or where your Personal Data is required for us to assert or defend against legal claims. We will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
4. Purposes and legal basis of data processing
Processing personal information by us shall be lawful only if and to the extent that at least one of the following applies:
  • Where the processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract in accordance with Article. 6 (1) (b) of the GDPR. (i.e. when you register for our services, responding to your request about our services);
  • Where the processing is necessary for the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data in accordance with Article. 6 (1) (f) of the GDPR. (i.e. sending thank you letters or surveys after the event, preventing or detecting security issues);
  • Where we have obtained a data subject’s consent to the processing in accordance with Article. 6 (1) (a) of the GDPR. (i.e. sending the newsletters);
  • Where the processing is necessary to comply with legal obligations in accordance with Article. 6 (1) (c) of the GDPR.
5. Sharing and providing Personal Data
We do not sell or disclose your personal data to third parties for their marketing or advertising purposes without your consent. We only disclose your personal data when it is necessary for the purposes mentioned in this Policy or when we have obtained your consent. Third party service providers may access to your personal data on a need to know basis for the purpose of providing services on behalf of us. They cannot do anything with your personal data without our permission. They will not share your personal data with any organization apart from us, nor will they keep your personal data for longer than the period we instruct. When necessary, we share your personal data with the following data processors and recipients as far as necessary for the purposes described in this Policy:
  • Our affiliates and subsidiaries; LX Hausys Ltd. , LX Hausys Europe GmbH
  • Vendors who provide services on our behalf; N/A
  • Advertising networks; and - AGENCE FÉLIX (www.felix-creation.fr)
  • Operating systems and platforms - Basic International (https://basicit.co.kr)
6. Rights of data subjects
We would like you to ensure all of your rights in our website. Every user has the following rights:
  • Right to access: You have the right to receive information about your personal data stored by us. We will provide a copy of your personal information that we process in a commonly used electronic form.
  • Right to rectification and erasure: You can demand that we correct incorrect data and, if the legal requirements are met, delete your data.
  • Right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances:
    • - When the accuracy of your information is being contested, processing may be restricted while its accuracy is being verified;
    • - When the processing is unlawful, but you chose not to erase the information;
    • - Where we no longer use your information, but it is still required by you for establishment, exercise or defense of legal claims. The right to withdraw your consent previously granted to us.
  • Right to data portability: If you have provided us with data on the basis of a contract or consent, you may, if the legal requirements are met, demand that the data you have provided us with are handed over in a structured, common and machine-readable format or that we transfer it to another controller.
  • Right to object to the processing:
  • Right to lodge a complaint with a supervisory authority: You can also lodge a complaint with the competent supervisory authority if you believe that the processing of your data violates applicable law. You can contact the supervisory authority responsible for your place of residence or your country, or the supervisory authority responsible for us.

Please be advised that your rights will apply to any personal information relating to you.
If you wish to exercise your data protection rights, please contact us gdprweb@lghausys.com or rights of the data subject request forms

7. Cookies and Other Technologies
This privacy policy applies solely to information collected via the Services. The Services may contain links to other websites or services. You can exercise your cookie preferences as outlined in our Cookie Statement by visiting the “Cookie Policy” link in the bottom footer of the lxhausys.eu homepage. Similarly, third parties may place cookies on your device that allow them to track your network activity while using LX Hausys Websites and Services. Any information you provide to these third parties is subject to that third party’s privacy policy. We are not responsible for the privacy practices or the content of these other websites or third party cookies.
8. Protection of Personal Data
We regard the security of personal information of uses as very important and use commercially reasonable efforts to safeguard the confidentiality and security of your personal information. We construct the following security measures to protect the users' personal information from any unauthorized access, release, use or modification.
  • Encryption of personal information
    • - Transmit users' personal information by using encrypted communication zone
    • - Store significant information such as passwords after encrypting it
  • Countermeasures against hacking
    • - Install a system in the zone the external access to which is controlled to prevent leakage or damage to users' personal information by hacking or computer virus
  • Establish and execute internal management plan
  • Install and operate access control system
  • Take measures to prevent forging or alteration of access record
Nevertheless, due to the design of the Internet, ever-changing technology, and other factors outside our control, We cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or that we will not be subject to security breaches. We do not accept any responsibility for the disclosure of personal information due to errors in transmission or unauthorized or unlawful acts of third parties.
9. Data Transfer and processing in third countries
Some personnel, affiliates and third party service providers are located outside the EEA including in countries that may not provide the same level of data protection as the home country of our customers, including, for example and without limitation to Korea, UK.
10. Contact Details
If you have any questions or suggestions regarding our Privacy Policy, the personal information we hold about you, or you would like to exercise your data protection rights stated above, please do not hesitate to contact us at: gdprweb@lghausys.com
You can reach our data protection officer as follows: EMAIL: gdpr@lxhausys.com
11. Changes to our Privacy Notice
We keep its privacy notice under regular review and places any updates on this web page. This privacy notice was last updated on 25 March 2022.