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FAQ
Here, you'll find answers to the most common questions people ask LX Hausys.
If you do not find what you are looking for, please Contact Us
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If you cannot find the look you are seeking in our colour gallery, please refer to our distributor representative to see if your project can have a custom made product for your needs. A minimum ordering quantity is required for such projects.
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Our flooring products come with several types of installation methods. Based on the product chosen, each product will have an installation guide that the technician should follow to ensure a proper installation. Visit the Care and Maintenance page. If you have any other questions, feel free to contact us.
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Under My Account, you can see your current and past order statuses. Feel free to contact us at any time if you are experiencing urgent issues with your sample order
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No, repairing or refinishing the HIMACS solid surface will not alter the original colour and finish.
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Each product is developed to meet certain environment conditions. Please see warranty guide for specific details.