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FAQ
Here, you'll find answers to the most common questions people ask LX Hausys.
If you do not find what you are looking for, please Contact Us
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Our flooring products come with several types of installation methods. Based on the product chosen, each product will have an installation guide that the technician should follow to ensure a proper installation. Visit the Care and Maintenance page. If you have any other questions, feel free to contact us.
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Under My Account, you can see your current and past order statuses. Feel free to contact us at any time if you are experiencing urgent issues with your sample order
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Each product is developed to meet certain environment conditions. Please see warranty guide for specific details.
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Click here to place an order online. Browse our Products and add a sample of your choice onto the cart. We only accept PayPal as a valid payment method. Otherwise please contact us here or you can check with your local dealers for availability. (not too sure about some of this mentioned, please change to fit our method of payment, etc)
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We sell our flooring products through Authorized Distributors and Retailers. For homeowners, visit a local flooring retail store near you using our Dealer/Retailer Locator. For architects, designers, and distributors, please contact us to speak with a LX Hausys representative.