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FAQ
Here, you'll find answers to the most common questions people ask LX Hausys.
If you do not find what you are looking for, please Contact Us
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LX Hausys is committed to providing environmentally sensitive products that meet the demands of designers, installers, and consumers. Made from high quality materials, our products are Floor Score, Health Product Declaration, Phthalate Free, and CE certified. In addition, we are ISO 9001, 14001, and OHSAS 18001 certified.
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Genuine HIMACS solid surface sheets are brand-stamped when manufactured. There are multiple markings on the underside of the sheet for verification purposes.
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No, repairing or refinishing the HIMACS solid surface will not alter the original colour and finish.
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If you cannot find the finish that you want in our current colour gallery, please refer to our distributor representative to see if your project can have a custom made product for your needs. A minimum ordering quantity is required for such projects.
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Under My Account, you can see your current and past order statuses. Feel free to contact us at any time if you are experiencing urgent issues with your sample order.